A dedicated section for payment settings, booking settings, quote settings, and reservation checks!
What are booking policies?
Great question! These are a set of rules and guidelines that you can establish to manage reservations and bookings effectively. For those new to the concept, this adds incredible value because it provides a structured way of handling bookings. Also, here at Jurny, you can use booking policies to make sure payments are going to the Stripe account you want!
Video Tutorial
Learn how to set up your Booking Policies by watching the following video.
Getting started
The first step involves completing the Booking and Payments Section. It's important to note that this section pertains solely to Direct Bookings. While each booking channel has its cancelation policy, you must still finalize all these steps before working on your Booking Policies and going live.
- Payment Schedules - Here's a guide
- Merchant - Here's a guide
- Rental Contract - Here's a guide
If you already have all these things ready, you can proceed to the next section.
First steps
You can add a booking policy under Settings > Setup > Booking & Payments > Booking Policies. Click on the Add Booking Policy button.
You will start with the name, be advised that this is an internal name.
Now, this is where the magic happens.
- Information
- Name - This is the internal name you already added, but you can edit it whenever you want by accessing the booking policy.
- Payment settings
- Merchant - This is where you will attach the Stripe account that you connected under the Merchant Section.
- Automatic Payment - This toggle will send the payments automatically to the Stripe account.
- Booking settings
- Preparation Time - This step will give you different options in days. The preparation time is the time that you will need to take before another guest can check-in. The system will take this into account and won't allow any other reservations to check in before the preparation time finishes.
- Availability Window - This is where you can establish how many days a guest will be able to book in the future. Our professional recommendation is to use 365 days (1 year).
- Advance Notice - This option will allow you to customize the range and the cut-off date of when the guest can book your property. For example, you can establish 2 days as advance notice, and if we were on the 1st of the month, the closest available date would be on the 3rd.
Default quote settings
- Rental Contract - You will select the preferred rental contract.
- Payment Schedule - You will select the preferred payment schedule.
- Online Booking - In case you have your own website or you are using our Booking Engine, this option will allow your guests to book there.
- Online Payments - In case you need to send any quotes in the future, this option will allow you to receive online payments.
- Quote Expires - Once you create a quote for your customers to pay, you can establish a default duration on when the quote will expire, this is the deadline.
- Quote Hold Dates - You can establish the duration of the quote and its validity period, it is the duration for which the quoted prices and terms will be guaranteed by you.
- Automatically Reserved On - You will be provided with different options, this is the trigger that will tell the system that the property was fully reserved on the specific dates. Our suggestion is to use the Payment in Full option.
- JurnyOS new reservation checks
- Require Renter Address - This applies to direct bookings. It will ask for the renter's address.
- Require Renter Phone - This applies to direct bookings. It will ask for the renter's phone number.
Amazing! You finished the booking policy and you are a step closer to start making the most out of Jurny! If you have any questions, rely on your onboarding representative or reach out to our support team at support@jurny.com.