New to Jurny? Here’s What You Need to Know

This guide gives you a quick look at what the platform does and how it helps you manage properties, guests, and operations—smarter and faster.

Quick Navigation Index

To easily navigate through this guide, click on any of the sections below to jump directly to the information you need:

What is Jurny?
AI at the Core: What Makes Jurny Different
How Jurny Uses AI to Save You Time
What Can You Do With Jurny?
Next Steps: Getting Started

What is Jurny?

Jurny is a next-generation, all-in-one property management system powered by AI. It’s built for short-term rental operators, hosts, and property managers who want to automate operations, deliver exceptional guest experiences, and run a more efficient, data-driven business.

At the center of it all is NIA—your built-in AI assistant that works across the entire platform to help you manage smarter, not harder.

AI at the Core: What Makes Jurny Different

What sets Jurny apart is not just what it can do—but how intelligently it does it. Here’s how Jurny's AI engine transforms everyday operations:

💬 AI-Powered Inbox

Smart categorization: Messages are automatically sorted into reservations, inquiries, requests to book, issues, alterations, and more.
Sentiment analysis: NIA highlights conversations that need your attention based on urgency and tone.
Reply automation: Jurny proposes response templates based on similar past conversations—no manual setup needed.
Instant knowledge building: Jurny identifies frequent questions and proposes them as FAQs to improve response accuracy through NIA.

Tip: Don’t waste time building templates from scratch—NIA can suggest, create, and improve them as you go. Just upload your house rules or guest guide, and let NIA do the work.

📊 AI Data Scientist for Reporting

Ask NIA any performance question like:
“What’s my ADR for 2-bedrooms in Miami last month?” or
“Which listings had the biggest revenue drop this quarter?”
Export custom reports instantly
Get real-time insights into trends, anomalies, or areas of opportunity
Make smarter, data-backed decisions without digging through spreadsheets

How Jurny Uses AI to Save You Time

✅ No more manual sorting or tagging messages
✅ No more guessing how to reply to complex guest issues
✅ No more template-building from scratch
✅ No more sifting through data to understand performance
✅ Just ask NIA—and it gets done

Note: Hosts using NIA report saving 10+ hours per week, with better accuracy, faster responses, and more control over their operations.

What Can You Do With Jurny?

Jurny centralizes everything you need:

Area	What You Can Do
Guest Messaging	Automate replies, manage conversations, and use AI sentiment maps
Reservations	Create, edit, cancel bookings and manage availability
Direct Website	Launch a fully branded direct booking site in minutes
Pricing & Revenue	Set pricing, use dynamic tools, and track performance
Integrations	Connect to OTAs, smart locks, pricing tools, and more
Reporting	Use NIA to analyze performance and export custom reports
Automation	Create workflows and use AI to handle repetitive tasks

Next Steps: Getting Started

Ready to put your AI-powered system to work?

Tip: Start with our Getting Started section to walk through setup step-by-step.

If you need help or have any questions, don’t hesitate to reach out. Contact your Customer Success Manager or our support team at support.jurny.com – we’re happy to assist.