- Jurny University
- Getting Started
- About Jurny
New to Jurny? Here’s What You Need to Know
This guide gives you a quick look at what the platform does and how it helps you manage properties, guests, and operations—smarter and faster.
Quick Navigation Index
To easily navigate through this guide, click on any of the sections below to jump directly to the information you need:
- What is Jurny?
- AI at the Core: What Makes Jurny Different
- How Jurny Uses AI to Save You Time
- What Can You Do With Jurny?
- Next Steps: Getting Started
What is Jurny?
Jurny is a next-generation, all-in-one property management system powered by AI. It’s built for short-term rental operators, hosts, and property managers who want to automate operations, deliver exceptional guest experiences, and run a more efficient, data-driven business.
At the center of it all is NIA—your built-in AI assistant that works across the entire platform to help you manage smarter, not harder.
AI at the Core: What Makes Jurny Different
What sets Jurny apart is not just what it can do—but how intelligently it does it. Here’s how Jurny's AI engine transforms everyday operations:
💬 AI-Powered Inbox
-
Smart categorization: Messages are automatically sorted into reservations, inquiries, requests to book, issues, alterations, and more.
-
Sentiment analysis: NIA highlights conversations that need your attention based on urgency and tone.
-
Reply automation: Jurny proposes response templates based on similar past conversations—no manual setup needed.
-
Instant knowledge building: Jurny identifies frequent questions and proposes them as FAQs to improve response accuracy through NIA.
Tip: Don’t waste time building templates from scratch—NIA can suggest, create, and improve them as you go. Just upload your house rules or guest guide, and let NIA do the work.
📊 AI Data Scientist for Reporting
-
Ask NIA any performance question like:
“What’s my ADR for 2-bedrooms in Miami last month?” or
“Which listings had the biggest revenue drop this quarter?” -
Export custom reports instantly
-
Get real-time insights into trends, anomalies, or areas of opportunity
-
Make smarter, data-backed decisions without digging through spreadsheets
How Jurny Uses AI to Save You Time
✅ No more manual sorting or tagging messages
✅ No more guessing how to reply to complex guest issues
✅ No more template-building from scratch
✅ No more sifting through data to understand performance
✅ Just ask NIA—and it gets done
Note: Hosts using NIA report saving 10+ hours per week, with better accuracy, faster responses, and more control over their operations.
What Can You Do With Jurny?
Jurny centralizes everything you need:
| Area | What You Can Do |
|---|---|
| Guest Messaging | Automate replies, manage conversations, and use AI sentiment maps |
| Reservations | Create, edit, cancel bookings and manage availability |
| Direct Website | Launch a fully branded direct booking site in minutes |
| Pricing & Revenue | Set pricing, use dynamic tools, and track performance |
| Integrations | Connect to OTAs, smart locks, pricing tools, and more |
| Reporting | Use NIA to analyze performance and export custom reports |
| Automation | Create workflows and use AI to handle repetitive tasks |
Next Steps: Getting Started
Ready to put your AI-powered system to work?
Tip: Start with our Getting Started section to walk through setup step-by-step.
If you need help or have any questions, don’t hesitate to reach out. Contact your Customer Success Manager or our support team at support.jurny.com – we’re happy to assist.