Taxes must always be configured in Jurny before going live. When using a Property Management System (PMS), you become the merchant of record, which means tax compliance is your responsibility.
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To easily navigate through this guide, click on any of the sections below to jump directly to the information you need:
Why Taxes Must Be Added in Jurny
When you manage bookings through Jurny, Jurny processes payments on your behalf, which makes you the merchant of record.
This means you are responsible for:
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Charging the correct taxes to guests
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Ensuring taxes are applied to the right bookings
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Staying compliant with local and regional tax laws
Caution:
Without proper tax setup, you may undercharge or overcharge guests and risk non-compliance with tax regulations.
What Being the Merchant of Record Means
As the merchant of record, you are responsible for:
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Collecting payments and taxes from guests
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Remitting collected taxes to local authorities
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Maintaining accurate tax records
Even if an OTA collects taxes on some bookings, direct bookings always require tax setup in Jurny.
Next Step: Follow the Tax Setup Guide
This guide is an overview only.
To configure tax rules, rates, and channel behavior, follow the full step-by-step guide below:
👉 How to Manage Taxes in Jurny
This guide covers:
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Adding tax rules
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Assigning taxes to listings
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Preventing double taxation with OTAs
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Common tax setup mistakes
If you need help or have any questions, don’t hesitate to reach out.
Contact your Customer Success Manager or our support team at support.jurny.com – we’re happy to assist.