Skip to content
English
Customer portal
Jurny OS
  • There are no suggestions because the search field is empty.

NIA Suggested Upsells

Not sure where to begin with upsells? This guide walks you through 10 simple, high-converting upsells you can launch today — plus easy trigger setup instructions so you can automate everything inside Jurny in just a few steps.

Quick Navigation Index

Why Upsells Matter

Many Property Managers don’t offer upsells simply because they’re unsure where to start. The good news? You don’t need anything complicated.

Upsells:

  • Increase revenue without raising nightly rates

  • Improve guest satisfaction

  • Can be fully automated using NIA

  • Require minimal ongoing management once set up

Let’s start with the easiest and most effective ones.

The 4 Must-Have Upsells

These already exist as templates inside Jurny and are the fastest to launch.

1. Early Check-In

Guests love flexibility, and offering early check-in can improve satisfaction while generating extra revenue.

How to Set It Up:

  1. Go to Upsells in your Jurny dashboard.

  2. Click Create Upsell.

  3. Select the Early Check-In template.

  4. Set:

    • The early check-in time (example: 1:00 PM)

    • The price (flat fee recommended)

  5. Save and activate.

Trigger Recommendation:

  • 1–3 days before arrival

  • Condition: Unit must be available early

2. Late Check-Out

Extends guest comfort on departure day, creating a positive experience while adding revenue

How to Set It Up:

  1. Go to Upsells

  2. Click Create Upsell

  3. Select the Late Check-Out template

  4. Set:

    • Checkout extension time (example: 2:00 PM)

    • Price

  5. Save and activate.

Trigger Recommendation:

  • 24 hours before checkout

  • Condition: No same-day turnover conflict

3. Extend Your Stay

High revenue potential. One extra night = significant increase in booking value.

How to Set It Up:

  1. Go to Upsells

  2. Select Extend Stay template

  3. Set:

    • Price per additional night

    • Optional discount for 2+ nights

  4. Save and activate.

Trigger Recommendation:

  • 1–5 days before checkout

  • Condition: Future dates must be available

Tip: This performs very well for guests staying 3+ nights.

4. Property Insurance / Travel Insurance

Provides peace of mind to guests, reducing cancellations or disputes, while adding a low-effort revenue stream.

How to Set It Up:

  1. Go to Upsells

  2. Click Create New Upsell

  3. Name it: Travel & Property Protection

  4. Add description explaining benefits

  5. Set price (flat or percentage)

  6. Save and activate.

Trigger Recommendation:

  • Send immediately after booking

High-Value Upsells you can add

Below are expanded examples with more detailed trigger logic based on booking conditions, stay length, and guest profile segmentation.

5. Airport Shuttle / Transportation

Simplifies guest arrival and departure, making your property more convenient and competitive.

Trigger:

  • Send after booking confirmation

6. Welcome Basket / Fridge Stocking

Enhances the first impression and saves guests a trip to the store, improving their overall experience.

Trigger:

  • Send 1–3 days before arrival

  • Works well for longer stays

7. Luggage Storage

Solves practical problems for guests arriving early or leaving late, enhancing convenience and guest satisfaction.

Trigger:

  • Send 1–2 days before arrival

  • Also send 1 day before checkout

8. Family Pack (Crib, Toys, High Chair)

Makes family stays easier and safer, reducing stress for parents while increasing booking value.

Trigger:

  • Only show if booking includes children

  • Send after booking confirmation

Tip: Keep pricing simple as a bundle.

9. Pet Pack

Provides comfort for traveling pets, increasing appeal to pet owners and encouraging bookings.

Trigger:

  • Only show if pets are included in reservation

  • Send pre-arrival

10.  Mid-Stay Cleaning Service

This is one of the easiest and most profitable service-based upsells.

Trigger:

  • Only show if stay is 3+ nights

  • Send after booking confirmation

Need more help in setting up your upsells? Click here to learn more!

Additional Upsell Ideas You Can Test

Once comfortable, consider adding:

  • Grocery Delivery Service

  • Parking Upgrade

  • Romantic Setup (rose petals, wine)

  • BBQ / Outdoor Equipment Rental

  • Pool Heating

  • Local Experience Packages

  • Event Ticket Concierge

  • Late Night Arrival Snack Box

  • Bike Rental 

Best Practices

  • Start with 3–4 upsells first

  • Use flat pricing (simpler converts better)

  • Keep descriptions benefit-focused

  • Add images whenever possible

  • Monitor performance monthly

Tip: Even just Early Check-In + Late Check-Out can significantly increase monthly revenue with almost no extra work.

Upsells don’t need to be complicated. Start simple. Automate smartly. Expand gradually.

If you need help or have any questions, don’t hesitate to reach out. Contact your Customer Success Manager or our support team at support.jurny.com – we’re happy to assist.