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      How to Process ACH Payments Through Jurny

      Learn how to set up and accept ACH payments in Jurny using Stripe, step by step.

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      What Are ACH Payments?

      ACH (Automated Clearing House) payments are electronic bank-to-bank transfers in the U.S. They’re commonly used for:

      • Rent payments

      • Direct deposits

      • Utility bills

      • B2B transactions

      ACH payments are a great option for receiving larger transactions directly from a guest’s bank account, often with lower fees than credit cards.

      When Should You Use ACH for Rentals?

      ACH payments are best for:

      • Mid-term stays (1–6 months) – Ideal for corporate housing or relocations.

      • Long-term stays (6+ months) – Useful for tenants on a lease.

      • High-value short-term stays – If the total cost is high, guests may prefer ACH to avoid credit card limits or fees.

      Tip: ACH is especially helpful when guests or companies need to avoid credit card processing fees or have banking compliance requirements.

      How to Set Up ACH Payments in Jurny

      Follow these simple steps to start accepting ACH payments through Jurny using Stripe:

      1. Confirm You Have a Supported Payment Gateway

      Jurny supports ACH through Stripe, so make sure:

      • You have Stripe connected to your Jurny account.

      • Stripe is set up to allow ACH payments (check this in your Stripe dashboard or with Stripe support).

      2. Go to the Reservation You Want to Charge

      1. From your Jurny dashboard, go to Reservations.

      2. Find and open the confirmed reservation where you want to process a payment.

      3. Open the Payments and Refunds Tab

      1. Inside the reservation, click the “Payments and Refunds” tab.

      2. Click the “+” (plus icon) to add a new payment method.

      4. Add a Bank Account via Stripe

      You’ll now be redirected to a Stripe checkout window.

      1. On the Stripe page, choose “Bank Account” instead of “Credit Card.”

      2. Enter the guest's bank account details securely.

      3. Complete any bank verification steps if prompted.

      Note: The guest or payer may need to verify their bank account via micro-deposits depending on the bank and Stripe's security settings.

      5. Add the ACH Payment

      Once the bank account is connected:

      1. Go back to the Payments and Refunds tab in the reservation.

      2. Click “Add Transaction” or “Add Payment.”

      3. Choose:

        • Payment method: ACH

        • Due date: Set a specific date

        • Amount: Enter the exact amount to charge

      That’s it! The transaction will be scheduled and processed via ACH through Stripe.

      Important Things to Keep in Mind

      • Commission Rates:
        Confirm any fees or commission rates for ACH payments with your Stripe account. These may differ from credit card processing fees.

      • Payment Timelines:
        ACH transfers are not instant. It may take 3–5 business days for the payment to settle.

      • Guest Authorization:
        Guests must authorize ACH transactions, so be sure they are aware and have access to their bank info.

      • Stripe Support:
        For any issues with linking bank accounts or payment failures, contact Stripe support directly.

      Caution:
      Incorrect or incomplete bank details can lead to failed payments or delays. Always double-check information before submitting.

       

      If you need help or have any questions, don’t hesitate to reach out. Contact your Customer Success Manager or our support team at support.jurny.com – we’re happy to assist.